Experiential Designer

Decagon is a conversational AI platform helping major brands deliver personalized customer experiences across voice, chat, email, SMS, and other channels. The company works with industry leaders including Avis, Block, Chime, and Oura Health, and is backed by investors like Andreessen Horowitz, Accel, and Bain Capital Ventures. Decagon operates as an in-office company built on values of execution, customer-focused innovation, competitive drive, and intellectual versatility.

The Brand Design team at Decagon shapes how the company is perceived by customers, partners, and the broader AI community. This group transforms complex technology into clear and compelling brand storytelling across campaigns, content, websites, and key moments. The team prioritizes craft, narrative consistency, and bold creative choices while moving with speed and conviction.

As an Experiential Designer, you'll lead how Decagon shows up in physical spaces and real-world moments. You'll design and art direct brand experiences at user conferences, festival activations, and company events that shape perception and fuel growth. This position bridges foundational brand strategy with high-impact initiatives, perfect for someone energized by storytelling and committed to building a brand with intention rather than simply producing individual pieces. You'll help define Decagon's brand boundaries—discovering where to innovate, where to refine, and how to maintain coherence as the company evolves.

What you'll do

• Design and art direct polished brand assets for events, campaigns, web, sales materials, video, and social platforms.
• Expand and evolve Decagon's design system to create consistency while exploring new, differentiated visual directions.
• Contribute to brand strategy and messaging, then translate those concepts into clear and compelling visual work.
• Apply systems thinking and meticulous attention to detail when developing layouts, concepts, and final executions.
• Move quickly through feedback cycles across multiple projects, balancing velocity with quality.
• Source references and creative inspiration that help Decagon distinguish itself in the market.
• Ensure visual coherence and quality across all brand channels.

What you'll bring

• Four to six years working in brand design, event design, art direction, or marketing-focused creative positions.
• A portfolio demonstrating visual sophistication, strong storytelling ability, and strategic brand thinking.
• Mastery of Figma and Adobe Creative Suite, plus genuine curiosity about AI design tools and models.
• Proven experience designing for marketing touchpoints including websites, campaigns, presentations, events, and digital content.
• Strong command of typography, layout, color theory, and visual hierarchy.
• Ability to interpret creative briefs and produce thoughtful, on-brand work.
• Comfort thriving in fast-moving environments where priorities shift frequently.

Nice to have

• Background in technology or AI-driven companies.
• Experience filming and editing social media content.

What they offer

• Medical, dental, and vision coverage for you and your family.
• Life insurance and disability benefits.
• Retirement plan options.
• Parental leave and fertility and family building benefits through Carrot.
• Monthly stipend for wellness, lifestyle, and work-life balance.
• Daily lunches and snacks provided in the office.
• Flexible vacation policy.