Order to Cash Lead

Order to Cash Lead

About Lovable

Lovable is a software creation platform built on artificial intelligence that enables people to transform ideas into functioning applications without traditional barriers to entry. Since launching in late 2024, the platform has been used to build over 60 million projects by everyone from independent entrepreneurs to established companies like Adidas and Zendesk. The company operates from Stockholm with expanding offices across London, Boston, New York, and San Francisco, and has earned recognition as one of TIME's 100 Most Influential Companies, a Forbes AI 50 honoree, and a CNBC Disruptor 50 winner. Lovable represents one of Europe's fastest-growing AI companies and is building a generational business with a culture centered on ownership, speed, and collaborative problem-solving.

This role sits within Lovable's Foundation team and focuses on building the complete order-to-cash function from ground level. You will connect enterprise sales workflows with billing operations, cash collections, and revenue accounting, creating seamless processes across sales-led and product-led revenue streams. This position suits someone who has watched a company scale rapidly and is energized by building systems rather than maintaining existing ones.

What you'll do

• Partner with Deal Desk and go-to-market teams as the primary billing contact for enterprise transactions, managing renewals, expansions, amendments and non-standard requests including payment structures, minimum commitments, overages, credits and bridge terms, while escalating matters requiring revenue accounting, tax or legal involvement

• Manage the complete enterprise billing lifecycle from setup through invoicing, ensuring billing details, purchase orders, tax information and timing align with contractual terms, and resolving payment blockers and billing inquiries with sales, customer success and customer finance stakeholders

• Own collections strategy, accounts receivable aging and days sales outstanding, automating collections follow-up where possible, and manage cash application to keep unapplied amounts near zero while preparing inputs for credit loss allowances

• Maintain comprehensive contract records including executed documents, effective dates, approvals and change explanations across HubSpot, internal billing systems and Light, resolving mismatches with responsible teams

• Reconcile payment processor and marketplace activity to the general ledger, verify alignment with usage and billing data, and deliver complete billing and commercial records to revenue accounting on schedule with supporting reconciliations

• Design and implement AI-driven workflows for invoicing, cash application, collections and reconciliations, collaborating with RevOps and Financial Systems teams to build an AI-first quote-to-cash process

What you'll bring

• Eight or more years of hands-on experience in billing, collections, quote-to-cash or revenue operations within enterprise SaaS environments, with documented examples of leading end-to-end processes

• Direct experience scaling a rapidly growing business and specific examples of billing or collections challenges you identified and resolved

• Practical knowledge of revenue recognition standards and the ability to identify contract terms requiring accounting assessment

• Proficiency reading commercial agreements and translating subscription and usage-based terms into billing schedules, entitlements and operational requirements

• Experience with collections, cash application, payment processor reconciliation and high-volume app store reconciliation

• Strong skills in spreadsheets, reconciliations and systems investigation, with hands-on experience in CRM and billing platforms, and expected competency in SQL, workflow automation and building tools with AI

• Clear communication skills, sound judgment in challenging incomplete requests while developing workable solutions, and a track record of improving processes while maintaining operational stability

Nice to have

• Demonstrated hands-on experience using AI or automation to reshape order-to-cash workflows

• Experience with partner marketplace arrangements and payout reconciliation

What they offer

• Full-time position based in New York City with a small, talent-dense team moving at high velocity