Senior Manager - Payment Partnerships

Senior Manager, Payment Partnerships

About Luno

Luno is a global cryptocurrency investment platform that has served millions of users since 2013 by making digital asset ownership straightforward and secure. The company operates across multiple markets, working with regulators and institutional partners to ensure that cryptocurrency investing meets rigorous legal, risk and technical standards. Luno's mission centers on democratizing access to crypto while maintaining the transparency and security that customers need to invest with confidence. GTXN, a Luno subsidiary, specializes in cross-border payment infrastructure across emerging markets in Africa and Southeast Asia.

GTXN is expanding its payment-provider and banking partnerships to improve how money moves for Luno's customers. The company seeks a commercially experienced Senior Manager to lead this growth by identifying, negotiating and bringing new banking and payment-service-provider relationships online across Africa and select Southeast Asian markets.

What you'll do

• Build and prioritize a pipeline of payment providers, banks and payment-service providers that can extend GTXN's money movement capabilities across African and Southeast Asian markets.

• Lead deal execution from initial outreach through commercial negotiation, contract finalization and partner onboarding.

• Serve as the primary contact for existing payment partners on commercial performance, operational matters and strategic issues.

• Negotiate pricing, settlement terms, liability provisions and service-level agreements that optimize GTXN's cost, coverage and reliability.

• Partner with Compliance, Legal, Risk and Product/Engineering teams to ensure new partnerships meet regulatory and technical requirements before launch.

• Track partner performance against agreed uptime, settlement and success-rate targets, driving improvements when needed.

• Monitor regulatory, competitive and market shifts that could influence partner strategy in target regions.

• Represent GTXN with partners and at industry events to build market presence and reputation.

What you'll bring

• Five to eight-plus years working in payment partnerships, business development or commercial roles at payment providers, banks, remittance firms or fintech companies, with a proven track record of sourcing and closing bank and payment-provider deals.

• Demonstrated experience engaging with payment providers and banks across African markets; Southeast Asia experience is a strong plus.

• Thorough knowledge of cross-border payment mechanics, including settlement processes, foreign-exchange handling, licensing requirements and compliance frameworks.

• Ability to independently identify, negotiate and close commercial agreements from first conversation through contract execution and go-live.

• Strong negotiation and commercial skills, with the judgment to structure deals that balance cost, risk and speed to market.

• Comfort working autonomously in a distributed, remote-first environment across multiple time zones and regulatory jurisdictions.

• Cross-functional collaboration skills with Compliance, Legal, Risk, Product and Engineering teams.

• Fluent written and verbal English communication; proficiency in languages relevant to target African or Southeast Asian markets is valuable.

• An existing professional network of payment providers and banks in target African markets is advantageous.

Nice to have

• Working knowledge of and genuine interest in cryptocurrency and digital assets.

• Existing travel capacity to meet partners and represent GTXN in-market.

What they offer

• Remote-first work policy with the option to work from home or office.

• Private medical insurance coverage.

• Retirement fund contributions.

• Access to Learnably and additional professional development platforms.

• Six months primary caregiver leave and paw-ternity leave.