About the role
Figure Technology Solutions is a leading blockchain-native capital marketplace that has pioneered real-world asset tokenization at scale. The company operates a comprehensive ecosystem for originating, funding, and trading tokenized assets, with over 480 partners and more than $30 billion in originated loans to date. Figure has earned triple-A ratings from both S&P and Moody's on blockchain-backed loan securitizations and is recognized by Forbes and CNBC as a top fintech innovator.
Figure's growth reflects broader trends in distributed finance infrastructure. The company operates at the intersection of blockchain technology and traditional capital markets, where institutional demand for tokenized assets continues accelerating. This Partnerships Account Manager role sits at the center of that expansion, connecting Figure's platforms with key lending institutions.
What you'll do
- Serve as the primary point of contact for strategic private-label lending partners in mortgage, banking, and fintech sectors
- Monitor partner performance against agreed metrics, identify emerging trends, and flag risks early
- Lead quarterly business reviews and strategic discussions that connect partner goals to measurable outcomes
- Coordinate across finance, legal, product, marketing, credit, and technical teams to support partner integration and ongoing operational needs
- Guide partners through implementation phases and adoption initiatives, ensuring successful deployment across Figure platforms
- Develop data-driven recommendations and serve as a trusted strategic advisor to partner leadership
- Identify and cultivate expansion opportunities to increase engagement, unlock new use cases, and grow revenue
- Manage escalations and work cross-functionally to resolve complex partner issues quickly
- Maintain rigorous CRM discipline, documentation standards, and operational consistency
- Represent Figure at industry events and cultivate relationships with partner stakeholders
What you'll bring
- Three or more years in enterprise customer success, relationship management, or account management roles
- Technical fluency to understand Figure's applications and mortgage industry workflows
- Strong written and verbal communication with demonstrated presentation and relationship-building skills
- Ability to translate performance data into actionable strategic insights
- Track record of consistently meeting or exceeding performance targets
- Excellent organizational skills with meticulous attention to detail
- Operational discipline including CRM management and reliable execution
- Comfort navigating fast-paced environments with competing priorities
- Willingness to travel up to 15 percent annually
Nice to have
- Background in mortgage, blockchain, or fintech industries
- Prior experience working with tokenized assets or distributed finance platforms
What they offer
- Base salary of $96,400 to $144,600 annually plus 30 percent variable compensation and equity RSUs
- Comprehensive medical, dental, and vision coverage with employer-paid premiums for employees and dependents on select plans
- Company HSA, FSA, dependent care FSA, 401(k), and commuter benefits, plus employer-paid life and disability insurance
- Eleven observed holidays, flexible PTO, and up to twelve weeks paid family leave
- Continuing education reimbursement to support professional development
Pay, location & hours
$96.4K–144.6K / year. Fully remote, open to applicants in any country.
About Figure
figure.com · 3 open roles in this building · Company page → · See it on the map
OP Labs · New York