AI Deployment Manager, Scale

Cursor, now operating as part of SpaceXAI, is building the core infrastructure stack for practical artificial intelligence. The company combines advanced language models with the products engineers use daily, creating tools that automate coding and enable autonomous knowledge work. You'll join as an AI Deployment Manager on the Customer Success team, taking on a founding role to establish and scale the company's enterprise customer motion from the ground up.

About SpaceXAI

SpaceXAI represents a vertical integration of AI capabilities: proprietary models, everyday software products for professional work, and the computational resources to power them. The company culture emphasizes flat organizational structure, talent density, and the pursuit of truth through rigorous debate. Teams ship frequently and embrace unconventional thinking as core to their approach.

About the Role

This is a foundational position where you'll design and launch the Scale ADM program across a large enterprise customer base. Working with a lean team, you'll pioneer how SpaceXAI delivers customer value and drives measurable business outcomes across hundreds of accounts. The role sits at the intersection of strategy, operations, and customer partnership, with heavy emphasis on using AI agents as force multipliers rather than replacements for human judgment.

What you'll do

• Establish and operate the Scale ADM motion across the enterprise portfolio, defining processes and standards as they scale

• Deploy agentic workflows to assess account health, prioritize engagement, and ensure your team focuses effort where it has the highest impact

• Own customer value realization by increasing product adoption, identifying expansion opportunities, and creating growth paths within your book of business

• Leverage existing resources including marketing programs and customer education, then systematize successful approaches into repeatable playbooks

• Translate customer feedback directly into product and service refinements that drive measurable outcomes

What you'll bring

• Experience succeeding in fast-moving, multi-customer environments where you've built sustainable systems rather than simply executing day-to-day

• Fluency across the product and business side, with genuine expertise or eager momentum in AI capabilities and applications

• Comfort designing workflows where AI agents operate as teammates, making decisions about their scope and integration

• Track record in customer success, post-sales operations, or similar roles focused on driving customer outcomes at scale

• Account management discipline: the ability to surface whitespace, deepen usage, and open new revenue paths

Nice to have

• Background in enterprise SaaS or developer tools

• Experience working in early-stage or hypergrowth environments

• Familiarity with AI agent design or agentic workflow architecture

What they offer

• Fully remote position available worldwide

• Full-time employment with a team building AI infrastructure at scale